1. Introduction

Sukoon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI self-reflection companion application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create an account, we collect your email address and display name.
Conversation Data: Messages you send to our AI companion are stored securely to provide continuity in your sessions.
Mood Journal Entries: Any mood logs, journal entries, and notes you create within the app.
Payment Information: If you subscribe to a paid plan, payment processing is handled securely by Lemon Squeezy. We do not store your credit card details on our servers.

2.2 Information Collected Automatically

Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, pages visited, and time spent.
Cookies: We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

3. How We Use Your Information

To provide and maintain the Service, including AI-powered responses.
To personalize your experience and improve our AI models.
To process transactions and manage your subscription.
To detect and prevent safety risk situations as part of our security system.
To communicate with you about updates, support, and service-related notices.
To comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit (TLS/SSL). Your conversation data is stored in secure, access-controlled databases hosted by Supabase. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party services (e.g., Supabase for database hosting, Lemon Squeezy for payment processing) that assist in operating our Service.
Legal Requirements: If required by law, regulation, or legal process.
Safety: If we believe disclosure is necessary to protect the safety of any person, including in emergency situations.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your account and all associated data at any time from your account settings.
Portability: Request your data in a portable, machine-readable format.
Withdraw Consent: Withdraw your consent for data processing at any time by contacting us.

7. Cookie Policy

We use strictly necessary cookies to authenticate your session and remember your preferences (e.g., language selection). These cookies are essential for the Service to function and cannot be switched off. We do not use cookies for advertising or tracking purposes.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@asksukoon.com
Website: asksukoon.com/contact